FAQs - InterLibrary Loan
How long may I keep an ILL item?
ILL items are usually checked out for a standard 4 weeks, just like most Lawrence Public Library items. Make sure to check the due date for everything checked out and to check the blue band for any messages as some media materials will have a shorter check out period.
Can ILL items be renewed?
ILL renewals are dependent on the lending library. Items borrowed from libraries that do not allow renewals will have “NO RENEWALS” written in the special messages field on the blue band attached to them. If a renewal is needed, the patron must contact the library 4 days before the item is due to allow the ILL department to request a renewal from the lending library.
What if I lose an ILL item?
If it is certain that an ILL item has been lost, please contact the ILL department immediately. The department will contact the lending library and request that a bill be generated. Once the bill for the lost item is received, the patron will be required to write a check made out to the lending library. Because of the high replacement cost that some lending libraries charge, the default replacement price for all ILL items we borrow is $150. This may be able to be reduced if you contact our Interlibrary Loan office.
Where do I return ILL materials?
ILL materials can be returned in all the same places as Lawrence Public Library materials. The remote boxes at both Hy-Vee locations and Checkers are acceptable drop offs, as well as the book and media return boxes on site at the library. The safest method for returning Interlibrary Loan materials is to bring them to the return slot located in the lobby of the library.
How will I know if my request has been filled?
We’ll send you a notice via letter or email and hold the requested item for 14 days. If not picked up within this time frame, we will return the item to the lending library.
Is there a charge for this service?
We do not charge for this service, but occasionally a library we borrow from may charge a small fee for lending or photocopying. Any such charge, usually from $5 to $10, is passed on to you, but only if you agreed to the charges when you placed your request.
What can I request?
We'll try to get just about anything, including microfilm and genealogical research items, but there are some items such as reference books, rare books, and entire issues of magazines that libraries generally will not lend. If you only need a certain page or article, we may be able to get a photocopy for you.
How long will it take to get the requested item?
It usually takes about two weeks, though difficult searches can take longer. If you have a deadline, please let us know when you make your request.
How many items may I request?
You can submit up to six ILL requests per day.